NGO · Case Study
NGO: Donor CRM, Recurring Donations & 80G Automation
Asha Foundation
47% → 78%
Recurring retention
-90%
Receipt admin
2.1x
Donor LTV
The Problem
- Donor data scattered across spreadsheets; 80G receipts issued manually; recurring donation drop-off >50%.
The Solution
- Donor CRM + WhatsApp donor journeys + automated 80G receipts + Razorpay recurring + volunteer module.
Results
What changed
- Recurring retention 47% → 78%; admin time on receipts -90%; donor LTV +2.1x.