Run your business with AI agents, not more headcount
Magenta IT builds production-grade AI automation for sales, support, operations and reporting — from WhatsApp lead bots to CRM enrichment, ticket triage and weekly executive dashboards. Built on n8n, OpenAI, Claude and your existing stack.
Manual work is silently capping your growth
Sales reps spend 60% of their day on data entry. Support agents copy-paste the same five answers. Founders pull reports manually every Monday. None of this is a tooling problem — it's a workflow problem. AI agents, wired into your CRM, WhatsApp and spreadsheets, eliminate the busywork without breaking your stack.
Where we deploy AI inside your business
Lead handling AI
Inbound leads from website, WhatsApp, Meta and Google Ads are qualified, enriched and routed in under 60 seconds.
WhatsApp AI agents
Conversational bots that book demos, answer FAQs and escalate to humans — on official WhatsApp Business API.
Support automation
AI ticket triage, draft replies and SLA escalations across email, chat and WhatsApp.
CRM automation
Auto-update Zoho/HubSpot/Salesforce records, log activities and trigger follow-ups.
Reporting automation
Daily/weekly executive reports delivered to email or WhatsApp — no analyst needed.
Workflow automation
Cross-app glue: forms → CRM → invoice → WhatsApp → calendar — using n8n and Zapier.
Built for production, not demos
Human-in-the-loop
AI drafts; humans approve. Configurable confidence thresholds per workflow.
Multi-channel
WhatsApp, email, SMS, web chat, voice — one orchestration layer.
Audit logs
Every AI decision, prompt and response is logged for compliance review.
Stack-agnostic
Works with Zoho, HubSpot, Salesforce, Pipedrive, Bitrix, Odoo, Notion, Airtable, Google Workspace.
Cost guardrails
Token budgets, rate limits and model fallbacks built in.
Indian + GCC ready
Multi-language prompts (English, Hindi, Arabic) and local compliance support.
What this unlocks
- Response times drop from hours to seconds on inbound leads
- Support agents handle 2-3x ticket volume with the same headcount
- Sales managers stop chasing reps for CRM updates
- Founders get a single Monday report instead of 6 spreadsheets
Where customers deploy it
- Real estate: 24/7 WhatsApp pre-qualification + auto-booking
- Healthcare: Appointment reminders, no-show recovery, post-visit feedback
- Education: Admissions funnel, fee follow-ups, parent communication
- E-commerce: Cart recovery, COD confirmation, return automation
- Services: Quote-to-cash, project status updates, invoice reminders
Proven across regulated and high-velocity verticals
Real Estate
Healthcare & Clinics
Education & Coaching
E-commerce & D2C
Manufacturing
Hospitality
Professional Services
Logistics
Our 4-step delivery model
Audit
We map your current workflows, tools and bottlenecks in a 5-day audit sprint.
Design
Architecture doc, ROI estimate and prioritised automation backlog.
Build
Production AI workflows on n8n, integrated with your CRM/WhatsApp/email.
Operate
Monitoring, monthly improvements and a Slack/WhatsApp support channel.