Hospital CRM & WhatsApp Automation
Overview
Hospital-grade CRM with appointment booking, WhatsApp triage, multi-branch routing and patient lifecycle automation.
Problems We Solve
- Front desk overload
- Long booking calls
- Inquiries lost after hours
- No follow-up
- Compliance worries
What We Deliver
- AI WhatsApp triage + booking
- Multi-branch patient CRM
- Reminder + follow-up flows
- Review and reactivation
- Compliance-aware data
Key Features
- Booking — Web + WA + IVR
- Triage — AI symptom check
- CRM — Patient + episode
- Lifecycle — Reminders + reviews
- Reports — Branch + dept
Business Benefits
- Less call volume
- More confirmed appointments
- Higher review rate
- Better patient experience
- Compliance-friendly
Common Use Cases
- Outpatient bookings
- Multi-specialty routing
- Diagnostic referrals
- Telehealth bridging
- Post-care follow-up
Industries Served
Hospitals, Clinics, Diagnostics, Dental, Aesthetics, Telehealth.
How It Works
- Audit
- Build
- Integrate
- Train
- Optimise
Technology Stack
WhatsApp Cloud API, Twilio, Zoho, Perfex, ERPNext, n8n.
Frequently Asked Questions
EMR integration?
HL7/FHIR + custom APIs.
Compliance?
DPDP/HIPAA-aligned data handling.
Branches?
Yes — branch routing.
Arabic?
Yes.
Related
Next Step
Book a free hospital automation audit.