Industry Solution

Stores + online + WhatsApp on one customer view

Retail POS, omnichannel CRM and WhatsApp loyalty — for single store, multi-store and franchise retail.

Retail POS & CRM

Overview

Retail POS, omnichannel CRM and WhatsApp loyalty — for single store, multi-store and franchise retail.

Problems We Solve

  • Siloed POS and online
  • No loyalty engine
  • Stock-out at peak
  • No customer history
  • Manual promotions

What We Deliver

  • POS + omnichannel CRM
  • Loyalty + referrals
  • WhatsApp promotions + receipts
  • Inventory + replenishment
  • Reports + BI

Key Features

  • POS — Cloud + offline
  • CRM — Omnichannel customer
  • Loyalty — Points + tiers
  • WA — Receipts + offers
  • Inventory — Replenishment alerts

Business Benefits

  • Higher repeat sales
  • Lower stockouts
  • Better promotion ROI
  • Real customer LTV
  • Faster checkout

Common Use Cases

  • Single store
  • Multi-store
  • Franchise
  • D2C + retail
  • Quick commerce

Industries Served

Fashion, FMCG, F&B, Beauty, Specialty.

How It Works

  1. Audit current stack
  2. Implement POS + CRM
  3. Wire WA + loyalty
  4. Train staff
  5. Optimise

Technology Stack

ERPNext, Shopify POS, Zoho, WhatsApp Cloud API, n8n.

Frequently Asked Questions

Offline-first POS?

Yes — syncs when online.

Multi-store?

Yes.

Loyalty?

Built-in + integrations.

Online store?

Yes — Shopify/Woo or custom.

Related

Next Step

Free retail tech audit.

Ready to get started with Retail POS & CRM?

Book a free strategy call. We'll map your needs and show you the fastest path to results.