Terms & Conditions

General terms & Conditions
Welcome to Magenta IT Solutions Pvt Ltd. These terms and conditions govern your use of our products and services. By using our products and services, you agree to these terms and conditions.

1. Services: We provide IT consulting, software development, web design and development, digital marketing, and other related services (collectively, the “Services”). The Services may be subject to additional terms and conditions, which will be provided to you at the time of purchase or engagement.

2. Intellectual Property: We retain all intellectual property rights in the Services, including but not limited to software, code, designs, and content. You may not copy, reproduce, or distribute any part of the Services without our prior written consent.

3. Confidentiality: We will maintain the confidentiality of any non-public information that we receive from you in connection with the Services. We will not disclose this information to any third party without your prior written consent, except as required by law.

4. Payment: You agree to pay all fees and charges associated with the Services in a timely manner. We reserve the right to suspend or terminate the Services if payment is not received on time.

5. Disclaimer of Warranties: We make no representations or warranties of any kind, express or implied, regarding the Services. We disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability: Our liability for any claims arising out of or related to the Services will be limited to the amount paid by you for the Services. We will not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.

7. Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of or related to your use of the Services.

8. Termination: We may terminate the Services at any time for any reason. You may terminate the Services by providing us with written notice.

9. Governing Law: These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which we are located.

10. Entire Agreement: These terms and conditions constitute the entire agreement between you and Magenta IT Solutions Pvt Ltd with respect to the Services. These terms and conditions may not be modified except in writing signed by both parties.

If you have any questions or concerns about these terms and conditions, please contact us at info@magentait.com.

Effective Date:
These terms and conditions were last updated on July 5, 2023.

Terms of Service (for WhatsApp App Users)

Terms of Service for Magenta CRM WhatsApp Connect

These Terms of Service govern your use of the “Magenta CRM WhatsApp Connect” application, developed by Magenta IT Solutions Pvt Ltd. By using our app, you agree to the terms below:

1. Use of the App
This app is designed to allow businesses using Magenta CRM to integrate with the WhatsApp Business API. You must be an authorized representative of a business and comply with Meta’s WhatsApp API policies.

2. User Responsibility
You agree not to use the app for:
– Spamming or sending unsolicited messages
– Sending prohibited content (e.g., hate speech, scams)
– Violating Meta’s Community Standards or WhatsApp Commerce Policy

3. Account and Data
You are responsible for the accuracy and legality of your data and the messages sent through our system. You acknowledge that:
– WhatsApp conversations are subject to Meta’s approval and review
– Meta may suspend or terminate access based on policy violations

4. Subscription and Payment
Use of the WhatsApp Connect app may require a subscription. All payments are non-refundable unless specified. Failure to pay may result in suspension of services.

5. Disclaimer of Warranties
The app is provided “as is”. We do not guarantee uninterrupted access, security, or error-free operation, though we will strive for high reliability.

6. Limitation of Liability
Magenta IT Solutions Pvt Ltd shall not be liable for:
– Loss of data due to user error or misuse
– Suspension of WhatsApp accounts by Meta
– Business losses resulting from missed or delayed messages

7. Termination
We may terminate or suspend your access if you violate any terms or Meta’s API policies. You may also discontinue use at any time by contacting support.

8. Governing Law
These terms are governed by the laws of India. Any legal action must be brought within the jurisdiction of Karnataka courts.

9. Contact
Magenta IT Solutions Pvt Ltd
Email: support@magentait.com
Website: https://magentait.com